Returns & Exchanges

At Koh®, we want you to be completely satisfied with your home cleaning and organization products. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all components and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.