Frequently Asked Questions
Everything you need to know about Koh® home solutions.
What is the Koh® philosophy on product quality?
At Koh®, we prioritize durability and sustainable craftsmanship. Every home essential is rigorously tested to ensure it meets our high standards for long-term use and aesthetic appeal.
How long does shipping normally take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home goods?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in its original packaging and condition.
Are Koh® products eco-friendly?
Yes, we are committed to reducing our environmental footprint. We use recyclable packaging and source materials from ethical suppliers who prioritize sustainability.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.
How do I care for my Koh® items?
Each product comes with a specific care guide. Generally, we recommend gentle cleaning with non-abrasive materials to maintain the finish and longevity of your home products.